Privacy Policy

Privacy Policy – Glucavena

Last updated: 6.6.2025

This privacy policy describes how Glucavena ("site", "we", "our") collects, uses, and discloses your personal information when you visit our website glucavena.fi ("site"), make purchases, use our services, or otherwise contact us (collectively "services"). "You" and "your" refer to the user of the services, whether a customer, site visitor, or other individual.

Please read this privacy policy carefully. By using our services, you consent to the processing of your data as described in this policy. If you do not agree to the terms, do not use our services.

Updates to the Privacy Policy
We may periodically update this privacy policy for reasons such as changes in our practices, legislation, or regulatory requirements.We will update the "last updated" section and publish a new version on the site.

How we collect and use your personal data
To provide services, we have collected and may collect personal data from various sources. The amount and type of data depend on how you interact with us.

Data may be used for, among other things. for the following purposes:

  • communication with you
  • provision of services
  • fulfillment of legal obligations
  • monitoring of terms and protection of rights

What types of personal data do we collect
Data types vary based on your interaction:

Information collected directly from you:

  • Contact details (name, address, phone, email)
  • Order details (billing and shipping addresses, payment confirmation, etc.)
  • Account information (username, password, security questions)
  • Purchase behavior (products viewed, added to cart or wishlist)
  • Customer feedback and communication

If you do not wish to provide the requested information, some services may remain unavailable.

Information collected through cookies: We automatically collect information about the use of services ("usage data") using cookies, pixels, and similar technologies. This information may include:

  • device and browser information
  • IP address
  • network connection-related information

Information obtained from third parties: We may also receive information about you from, among others, from the following parties:

  • Shopify (e-commerce platform)
  • Payment service providers (e.g., card information, billing addresses)
  • Marketing and analytics partners

Purposes of data use

  • Providing products and services
  • Marketing and advertising (e.g., email campaigns, advertisements)
  • Data security and fraud prevention
  • Customer service and communication

Cookies


We use cookies to enhance services, analyze, and target content. More information about Shopify cookies: https://www.shopify.com/legal/cookies.

Disclosure of Personal Data


We may share your information with the following parties:

  • Service providers (payments, logistics, customer support)
  • Shopify and other partners
  • For legal reasons or in connection with a business transaction

 

User-generated content
If you publish reviews or other content publicly, it may be visible to everyone. We are not responsible for the privacy or security of such information.

Links to third-party websites
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Always check the terms of those sites.

Children's Information
Our services are not directed at children, and we do not knowingly collect children's information. A guardian can contact us and request the deletion of data.

Data Security and Retention
We cannot guarantee complete security. The retention period of data depends on factors such as the duration of the customer relationship and legal obligations.

Your Rights
Depending on your place of residence, you may have, among other things,the following rights:

  • Right to access data
  • Right to delete or rectify data
  • Right to data portability
  • Right to object to processing or to restrict it
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority
  • Right to refuse direct marketing

You can exercise your rights by contacting us using the information below. We may ask for additional information to verify your identity.

International users
Your data may be transferred and processed outside of Europe. We use transfer mechanisms approved by the EU: (e.g., EU: standard contractual clauses).

Contact Information
If you have any questions regarding this privacy policy or wish to exercise your rights, you can contact us:

Email: info@glucavena.fi
Postal Address: Sarkainlahdentie 123, 31340 Porras, Finland.